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Verified in 44 hours

Get verified at Romibet Casino and stop waiting for payouts

The licence requires identity checks, and Romibet Casino finishes the review within 44 hours of receiving your documents.

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Quick answer

What do you need to know before you send anything?

Use this table when a withdrawal is paused or the account asks for papers.

Checks handled by

Romibet Casino Inc.

Licence

Kahnawake Gaming Commission, KGC-1977

Review time

44 hours

Latest start point

Before the first withdrawal

Questions go to

[email protected]

Minimum age

18+

First-try route

The list of what is missing

A verification tab sits inside your account menu, listing each document still outstanding. Open it before you hunt through old folders, because the list tells you exactly what is missing.

Flat and fully in frame

Proof of identity goes first, since everything else is matched to that name. Photograph the whole document flat, keep all four corners inside the frame and avoid glare from a lamp.

Digits you can leave visible

A card or wallet screenshot proves the payment method in your name, so mask the middle digits but leave the first six and last four visible. Skrill, Neteller and Jeton each show these details in the app.

What happens in the 44 hours?

Once the files are in, the compliance team reviews them and answers within 44 hours. Keep the confirmation email, check the verification inbox for a resend request and avoid uploading the same file twice.

Three papers

Clean copies that pass the first review

Most rejections come from blurry corners and cropped edges, not from missing papers.

Proof of identity

Your name, photo and date of birth

Full page, all four corners, clear photo

Proof of address

Where you live now

Your name, your address, issued in the last three months

Payment method confirmation

The account or card is yours

Your name, first six and last four digits

Proof of identity

The person holding the document is you

Face and document text both sharp in one frame

Trigger points

The moment you register

Registering under 18 rules out play, so the date of birth on your ID is compared first. Proof of identity alone usually clears this stage.

Send your papers before cashing out

Funds cannot leave the account until identity, address and payment method are confirmed. This is the point the licence sets as the latest.

Is this amount out of character?

A payment that sits far outside your usual pattern prompts a look at where the money came from. Expect a request for account statements or payslips.

You know the drill

The routine source of funds review

The licence held under KGC-1977 from the Kahnawake Gaming Commission obliges Romibet Casino to understand where player money originates. The request is a routine step against money laundering, applied across the industry, and it carries no suggestion that you have done anything wrong.

One or two of the following usually settle the question for the review team.

Recent bank statements
Payslips from your employer
Tax assessment notice
Proof of a property sale
Inheritance or grant paperwork

Fix and resend

Correct these four and the review moves on

Four familiar reasons a copy is refused, each with the quick correction that gets it through.

Did my ID expire?

An identity document with a passed expiry date cannot confirm who you are today, so the reviewer has nothing current to check. Photograph the newest ID you hold; Send the valid replacement, front and back

Frame the whole page

A corner cut off or a glare across the text leaves details unreadable, which fails the same standard as a missing paper. Lay the document flat on a plain surface; Fit all four corners inside the frame

Screen capture sent instead

Screen captures hide security features and show only part of a page, so they cannot stand in for a photograph of the original. Take a fresh photo of the paper itself; Photograph the app screen with your camera

Your details do not match

Details that differ from your account record stop the review, because the reviewer must match one name and one address across all papers. Check your profile details against the document; Send a statement showing the current address

Clear the doubt

Documents already on their way? Start here

01What happens if my name has changed since the ID was issued?+

Send the photo ID and, with it, the paper that links the old name to the new one, such as a marriage certificate or a change-of-name record. The reviewer matches the two before approving the file, so the account keeps the name now on your ID.

02Which regulator issues the licence and what is its number?+

Romibet Casino Inc. trades under a licence granted by the Kahnawake Gaming Commission, number KGC-1977. Company number 638152 sits on the same register, at Old Malone Highway, Kahnawake. Both identifiers appear on the licensing page if a reviewer ever asks you for them.

03My document came back refused, so what do I do now?+

Read the reason line in the message, then send a fresh copy that fixes that one fault. Blur, crop or an expired date are the usual causes. Use the verification address and add the account email so the reviewer links the upload to your file.

04Can I send my documents from my phone instead of a scanner?+

Yes. A photo taken in daylight on a flat surface passes review as often as a scan, as long as all four corners sit inside the frame. Keep the flash off and avoid shooting through a plastic sleeve.

05Is my ID safe once it lands in your system?+

Files travel and rest under 256-bit AES encryption, and only the review team opens them. The privacy address handles any request about your data. Nothing is passed to a third party outside the checks the licence requires.

06How late can I leave the check before I withdraw?+

Verification must be finished by your first withdrawal, and no payout leaves before it is. The casino may also ask earlier, at registration or at the first deposit, so an early upload saves a wait later.

Next move

Verified today, paid without a wait

A verified account sends payout requests straight to processing, with nothing held back for paperwork.

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